Terms of Service

GarageHero LLC
Last updated: July 11, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and GarageHero LLC, a New Jersey limited liability company (“GarageHero,” “Company,” “we,” “us,” or “our”), governing your access to and use of the GarageHero mobile application, the website located at garagehero.io, and all related features, content, and services (collectively, the “Service” or the “Platform”).

By accessing, browsing, or using the Platform in any manner—including by creating an account, listing a space, making a reservation, or otherwise utilizing any feature of the Service—you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must discontinue all use of the Platform.

1. The GarageHero Platform

GarageHero is a peer-to-peer marketplace that connects individuals seeking parking (“Drivers”) with property owners who make parking spaces available for rent (“Hosts”). GarageHero is an intermediary platform only. We do not own, operate, inspect, manage, or control any parking space, and we are not a party to any rental arrangement between a Host and a Driver. We are not the agent or representative of any Host or Driver, and we do not act as a parking operator, real estate broker, or insurer. Any agreement formed in connection with a booking is entered into directly and exclusively between the Host and the Driver.

2. Eligibility

You must be at least eighteen (18) years of age and capable of forming a legally binding contract to access or use the Platform. By using the Service, you represent and warrant that you meet these requirements, that all information you provide is accurate and complete, and that your use of the Platform does not violate any applicable law or regulation. We reserve the right to request proof of age or identity and to deny access to any person who fails to meet these eligibility requirements.

3. Accounts and Account Security

To access certain features of the Platform, you must register for an account and provide accurate, current, and complete information. You are solely responsible for safeguarding your account credentials and for all activity that occurs under your account. You agree to notify us promptly at [email protected] of any unauthorized use of your account or any other breach of security. GarageHero will not be liable for any loss or damage arising from your failure to protect your credentials. You agree to keep your account information accurate and up to date at all times.

4. Bookings, Fees, and Payments

• Payment processing. All payments are processed through our third-party payment processor, Stripe. By making or receiving payments through the Platform, you agree to Stripe’s applicable terms and authorize GarageHero and Stripe to process the relevant amounts. GarageHero does not store your full payment card or bank account numbers on its own servers.
• Service fee and commission. Hosts receive ninety percent (90%) of each booking amount, and GarageHero retains a ten percent (10%) platform fee. GarageHero reserves the right to modify its fee structure upon reasonable notice, with any change applying to bookings made after the change takes effect.
• Taxes. Where required, GarageHero collects and remits applicable sales tax in its capacity as a marketplace facilitator. Hosts remain solely responsible for reporting their rental income and for any other taxes applicable to their activities.
• Payouts. Host payouts are disbursed through Stripe to the payout method the Host designates, subject to Stripe’s processing timelines.
• Payment authorization. By completing a booking, you authorize GarageHero to charge your designated payment method for the total amount displayed at checkout, including the booking subtotal, service fee, and any applicable tax.

5. Cancellations and Refunds

The GarageHero renter service fee is nonrefundable when a Driver cancels. All refund percentages set forth below apply solely to the eligible (refundable) booking amount and not to the service fee. Any sales tax associated with a refunded booking amount will be reversed in proportion to the amount refunded.

5.1 Driver Cancellations — Hourly Bookings

• Seven (7) or more days before the booking: full refund of the eligible booking amount, less the service fee.
• Three (3) to seven (7) days before the booking: fifty percent (50%) refund of the eligible booking amount, less the service fee.
• Less than three (3) days before the booking: no refund.
• No-show: no refund.

5.2 Driver Cancellations — Daily Bookings

• Seven (7) or more days before the booking: full refund of the eligible booking amount, less the service fee.
• Three (3) to seven (7) days before the booking: fifty percent (50%) refund of the eligible booking amount, less the service fee.
• Two (2) to three (3) days before the booking: twenty-five percent (25%) refund of the eligible booking amount, less the service fee.
• Less than two (2) days before the booking: no refund.
• No-show: no refund.

5.3 Host Cancellations

If a Host cancels a confirmed booking, the Driver is not penalized and will receive a full refund to the original payment method, including the booking subtotal, the renter service fee, and any applicable sales tax. To cover payment-processing costs and the disruption caused to the Driver, the cancelling Host will be charged twelve percent (12%) of the Driver’s total payment plus a payment-processing fee of $2.50. For purposes of this section, the Driver’s total payment means the complete amount charged at checkout, including the booking price, service fee, and tax. A Host cancellation is finalized only once the Host’s cancellation charge has been successfully processed; if that charge fails, the booking remains active and the Driver is not refunded until the cancellation is completed.

6. Host Obligations and Representations

By creating a listing, each Host represents, warrants, and agrees that:

• The Host holds the legal right, authority, and all necessary permissions to list and rent the space, including any consent required from property owners, landlords, homeowner or condominium associations, or applicable municipal authorities;
• All listing information—including location, availability, dimensions, pricing, and access instructions—is accurate, complete, and not misleading;
• The space conforms to its listing description and is safe and accessible for its intended use throughout each booked period;
• The Host will honor all confirmed bookings and comply with all applicable local, state, and federal laws, ordinances, and zoning requirements; and
• The Host is solely responsible for obtaining any insurance appropriate to the rental of the space and for determining and remitting any taxes applicable to the Host’s income.

7. Driver Obligations and Representations

By making a booking, each Driver represents, warrants, and agrees that:

• The Driver will park only in the space reserved, during the reserved period, and will vacate the space by the end of that period;
• The Driver will comply with all listing rules, access instructions, and property-specific requirements provided by the Host;
• The Driver will treat the Host’s property with respect and will be responsible for any damage the Driver causes to the space or surrounding property; and
• The Driver’s booking is for personal use only and will not be resold, transferred, or assigned to any third party.

8. Prohibited Conduct

You agree that you will not, and will not assist or permit any third party to: use the Platform for any unlawful, fraudulent, or unauthorized purpose; post false, misleading, or fraudulent information; infringe the rights of any other person; circumvent GarageHero to arrange or pay for bookings outside the Platform; harass, threaten, or harm any other User; interfere with or compromise the security or integrity of the Platform; or use automated means to access or extract data from the Platform without our prior written consent.

9. Disclaimers

The Platform and all services, content, and functionality are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by applicable law.

GarageHero is a marketplace only. We do not own, operate, inspect, or control any parking space, and we do not verify every statement made by Hosts or Drivers. We make no representation or warranty that any space will be available, safe, lawful, accurately described, or free from disputes, and we do not guarantee the conduct of any Host or Driver, nor that the Platform will be uninterrupted, secure, or error-free. To the maximum extent permitted by law, GarageHero disclaims all liability for any act or omission of any Host, Driver, or other User, and for any matter relating to any parking space, listing, or booking, including property damage, vehicle damage, theft, personal injury, towing, fines, or trespass. You acknowledge that, to the maximum extent permitted by law, you assume the entire risk arising from your use of the Platform, your use of any parking space, and any contact you have with other Users.

10. Insurance

GarageHero does not provide insurance of any kind to any User at any time. This includes, without limitation, vehicle insurance, property-damage insurance, theft coverage, and liability insurance. Hosts are solely responsible for obtaining and maintaining any insurance appropriate for renting out their space, including property and liability coverage, and we strongly recommend that Hosts consult their insurance provider before listing any space. Drivers are responsible for maintaining their own vehicle insurance. In the event of theft of or damage to a vehicle or its contents, you must contact the police and your own insurance provider; GarageHero bears no responsibility or liability for theft of, or damage to, any vehicle, property, or stored items.

11. Limitation of Liability

To the fullest extent permitted by law, GarageHero and its owners, members, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, vehicles, or property, arising out of or relating to your use of the Platform, whether based in contract, tort (including negligence), strict liability, or any other theory, and regardless of whether we have been advised of the possibility of such damages. In no event will the aggregate liability of GarageHero arising out of or relating to these Terms or your use of the Platform exceed the greater of (a) the total platform fees you paid to GarageHero in the six (6) months preceding the event giving rise to the claim, or (b) one hundred dollars ($100.00).

GarageHero will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, riots, labor disputes, power or telecommunications failures, or governmental action.

Certain jurisdictions do not permit the exclusion of specific warranties or the limitation of certain damages, so portions of the foregoing may not apply to you. If you are a New Jersey user, the “Disclaimers” and “Limitation of Liability” sections apply only to the fullest extent permitted by New Jersey law, and nothing in these Terms is intended to disclaim liability that cannot lawfully be disclaimed, including liability for fraud, gross negligence, or intentional misconduct.

12. Indemnification

You agree to indemnify, defend, and hold harmless GarageHero and its owners, members, employees, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: your use of, or inability to use, the Platform; your listings or bookings; any dispute between you and another User; your violation of these Terms or any applicable law; your violation of the rights of any third party; any property damage, personal injury, or other harm arising from your use of any space; and your use of the Platform while operating a motor vehicle. GarageHero reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with such defense.

13. Dispute Resolution; Arbitration and Class Action Waiver

Please read this section carefully, as it affects your legal rights. To the fullest extent permitted by law, you and GarageHero agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Platform will be resolved by binding individual arbitration rather than in court, except that either party may (a) bring a qualifying claim in small claims court, or (b) seek emergency equitable relief to prevent irreparable harm.

Class action waiver. You and GarageHero agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims or preside over any form of class or representative proceeding. If this class action waiver is found to be unenforceable, the entirety of this arbitration agreement will be null and void.

Opt-out. You may opt out of this arbitration agreement by sending written notice to [email protected] within thirty (30) days of first accepting these Terms, stating your name, mailing address, and a clear statement of your intent to opt out. If you opt out, the remaining provisions of these Terms will continue to apply.

14. Time Limitation on Claims

Any claim or cause of action arising out of or relating to these Terms or your use of the Platform must be commenced within one (1) year after the claim or cause of action arose; otherwise, it is permanently barred, to the extent permitted by applicable law, regardless of whether the claim is based in contract, tort, statute, or any other legal theory.

15. Suspension and Termination

You may discontinue use of the Platform and delete your account at any time. We may suspend

Privacy Policy

GarageHero LLC
Last updated: July 11, 2026

GarageHero LLC (“GarageHero,” “we,” “us,” or “our”) operates the GarageHero mobile application and the website at garagehero.io (together, the “Service”), a peer-to-peer marketplace connecting drivers with hosts who rent out parking spaces. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information you provide

• Account information: your name, email address, and phone number when you create an account.
• Profile information: a profile photo and any details you choose to add.
• Host listings: the address, description, photos, availability, and pricing of parking spaces you list.
• Communications: messages you send to us or to other users through the Service.

Payment information

Payments are processed by Stripe. When you make or receive a payment, you provide payment details (such as card or bank account information) directly to Stripe. GarageHero does not store your full payment card or bank account numbers on our own servers. Stripe’s handling of your information is governed by the Stripe Privacy Policy.

Location information

With your permission, we collect your device’s approximate location to show you available parking nearby and to help hosts and drivers connect. You can disable location access at any time in your device settings; some features may not work without it.

Information collected automatically

• Usage data: how you interact with the app, such as searches, bookings, and pages viewed.
• Device information: device type, operating system, and app performance and diagnostic data.

How We Use Your Information

• To create and manage your account
• To operate the parking marketplace and facilitate bookings between drivers and hosts
• To process payments and payouts through Stripe
• To show relevant parking spaces based on your location
• To send transactional messages such as booking confirmations, cancellations, and account notifications
• To provide customer support and respond to your requests
• To maintain the security of the Service and prevent fraud
• To comply with legal obligations, including tax reporting

How We Share Your Information

We do not sell your personal information. We share information only as needed to operate the Service:

• Between users: when a booking is made, we share the information necessary to complete it (for example, a host’s space location and a driver’s name).
• Service providers: we use trusted third parties to run the Service, including Adalo (app platform and database), Stripe (payments), and email providers for transactional messages. These providers may access your information only to perform services for us.
• Legal reasons: we may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of GarageHero, our users, or others.
• Business transfers: if GarageHero is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We keep your personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

• Access and update: you can review and update your account information in the app.
• Account deletion: you can delete your account at any time from within the app, or by emailing us at [email protected]. When you delete your account, we remove your personal information except where we are required to retain it for legal or financial reasons.
• Location: you can disable location access in your device settings.
• Communications: you can opt out of marketing emails using the unsubscribe link; we may still send you transactional messages related to your bookings.

Children’s Privacy

The Service is not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here with a revised “Last updated” date. Your continued use of the Service after changes take effect means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

GarageHero LLC
Email: [email protected]
New Jersey, United States